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Adding a Supplier to Your Axya Profile

This guide explains how to add a supplier to your Axya profile, including database lookup, creating a new supplier, the importance of the ERP Supplier ID (ID From ERP), and sending the supplier onboarding email.

Video to be added soon by customer success team


1. Access the Suppliers Section

  1. From your Axya home page, open the dropdown menu in the top-left corner.

  2. Select Suppliers.







2. Add a New Supplier

  1. Click the blue Add Supplier button.

  2. Enter the email of the main contact at your supplier.

  3. Axya will automatically analyze whether this contact already exists in the database and will propose possible matches.

3. Create a Supplier if No Match Is Found

If the supplier does not already exist:

  • Click Create Supplier.



4. Complete the Supplier Contact Information

Fill in the following:

  • First and last name of the contact

  • Preferred language

  • Company name

ID From ERP — Critical for Integrated Environments

If your Axya environment is integrated with your ERP (SAP, Genius, Acomba, Epicor, etc.):

  • You must enter the ID From ERP.

  • Without this ID, sending Purchase Orders (POs) or Requests for Quotation (RFQs) will not work.

If you do not use an integrated version, you can simply select a currency as needed.

Once complete, click Add.

5. Send the Supplier Onboarding Email

After adding the supplier, Axya will prompt you to send an onboarding email, which includes:

  • A short training on how to respond using Axya

  • Training for RFQ or PO modules, depending on your access

Important Recommendations:

  • Notify your supplier in advance using your personal company email that you will add them to Axya.

  • This prevents the Axya email from being ignored, rejected, or marked as spam.

  • Follow up if the supplier cannot find the email.

When ready, click Send onboarding email.

Your supplier is now successfully added to Axya.


If you have any additional questions, please contact us at : customerservice@axya.co